I’m done, Cogeco. Days on end, no email. When I was in Alaska, I drove my kids nuts telling them they’d busted the passwords or something, and that’s why my fly around internet wasn’t working. There is nothing sadder than a lonely woman trapped in a posh hotel room crying over her iPad. While Pretty Woman plays on some weird channel, because it’s that or porn or some music video channel. I hate touching the remote in hotel rooms, so I watch whatever the last person watched. That can be interesting.
Yesterday the email was out again. And they announced they’d get it fixed ‘soon’, but that’s like when my kids ask when dinner will be ready, and I say ‘soon’ which means ‘never’. It’s been wonky all day again, and ya know, they get too much of my money for this. I called some poor beleaguered bugger to complain, and he immediately promised to put through a refund for the down days (call them now and tell them you want a refund; I’ve got them on the ropes for you), though they never OFFER this to their loyal customers. Noooooo. You have to waste time on hold complaining, but the first time my kids blow one higgabyte over the limit, how long do you think it takes them to charge me for it? A nanosecond, that’s how long. I complained to him for awhile, then told him I’d get off the line so he could get to the nasty crowd waiting on hold on the other lines. He actually laughed, in a small, haunted way. I’m sure his shift never, ever ended.
I give up. I left Bell years ago, and I will not go back, mostly because of snotty attitude when I’d call for help and they’d be all ‘well, we’re BELL, doncha know” and I’d say “you still have no clue what you’re doing, the last time you were relevant we had a black dial phone sitting on the kitchen counter”. Like that.
So. Rogers here I come.
Oh, and I’m also the new host of this show. Starting September 18. It’s a car show! I’m so excited! And it’s live! Are they crazy?
If you have Rogers, I’m your new date every Tuesday night until next June. And if you don’t have Rogers, what are you waiting for?
How’s that for a little ‘by the way’?
If your producer ever needs someone who knows the cars Detroit used to make and people wish they still made, give me a ring. Good luck with the new show. I think they made a good choice for intelligent eye candy. If you do round tables on it, I hope you can put them in their place the way you do on Friday Afternoons. You could always deliver a Friday Rant. Miss those.
Sounds a lot like the run-around I had today trying to get my hot water heater rental fixed. I actually spent more time – on hold, of course – on the phone waiting for them to find (and then update) our account than the repair guy did fixing the problem.
Mind you, as he pointed out: when it’s Friday, the faster you get the job done, the sooner the weekend starts…
Glad to know I’m not the only one who gets stuck in these service call nightmares. On the other hand, I’m kind of sad to know I’m not the only one who…
About Rogers…Unless you pay a zillion dollars for channels you don’t want to get the channels you do want (The Rotisserie Channel, Really?) you don’t get the channels you do want.
…and they only carry the feeds that they think you want to see. Last year I couldn’t watch the NASCAR Championship but I could watch Horse Racing and Italian Soccer.
…and they block out local commercials. I pretty sure that Rogers doesn’t buy time on Atlanta TV to advertise their Home Security Systems.
Unfortunately, Cable TV is the only utility that is allowed a monopoly in Canada. Think about it, your phone, gas and hydro all come through lines/pipes regardless of who you pay.
For cable TV you have only one choice, whoever the local Monopoly is.
Or Satellite.
Oh wait, this is about internet and e-mail.
Nevermind what I said.
(Dunno about them for internet, don’t even want to try.)
Officially- congrats on your new gig Rainey. People are already asking me to let them know when it starts. Will there be an announcement on the Lemon-aid site?
The way you feel about Bell is the way I feel about Rogers. There would be no reception on a bright sunny day. No explanation and no refund. The cable line kept getting cut because it came from a pole about 3 houses down the street. This despite my neighbour’s cable coming from the pole right across the street from us. Rogers said Yeah no problem we can easily run your cable from that pole to your house. Don’t know why they didn’t do that in the first place. Well they never did come to relocate it and reception continued to deteriorate. We switched to Bell satelite and like a miracle an old t.v. we were about to throw due to it having such a lousy picture was now clear as a bell. (Oh! Hey! Pun!)
I figure trying to deal with Bell or Rogers is about like dealing with the same devil so as long as things keep working properly there’s no reason to switch. None of these communications companies are interested in serving their loyal customers, they’re just continually looking for new customers. I don’t know if they don’t get the fact that half their new customers are old customers who’ve gone to somebody else because they got pissed off with them and then after getting pissed off with the new guy after a few years have returned to the original company. (Run on sentence anybody?) It seems like a really stupid vicious circle.
So the show is live every Tuesday night? So I guess there will be no flying off for new car press junkets all over the continent now? Of course for all I now you could be in Walla Walla or Wawa and still do the show.
This is a picture of me vs. Bell three years ago. But my wife works at RBC and she says the largest number of people with bad credit ratings have Bell and Rogers to thank for it. They forget to stop taking your money when you leave them, or they double charge you, or they simply decide that their Christmas Fund needs a top up and the Monkey hit your face with the dart when it came time to decide which sucker… er… customer was going to pay THIS month.
Telus is the only communications company I have come across that has any credibility. But they don’t do anything but cell. Too bad.
I hope your show will be available on-line or something. As much as I dislike Cogeco (I was not involved in this LAST round of outages) I will not deal with Rogers.
Ever. (Okay, okay. Never say never.)
Can you get Rogers in Burlington? Forgive my ignorance but I thought we were stuck with Cogeco, at least as far as cable and phone are concerned.
I hate dealing with them but the service issue for email this last bit hasn’t been too big a deal for me since all my email is from work and I don’t use the home one much at all.
They are all thieves but if we want cell etc, we have to choose one. Good luck! If I don’t have Rogers I guess I can’ see your show. Will it be online somewhere?
I know cable and internet wise it’s pick yer poison. I have Rogers for cell phones. I do battle there, too. But seriously, Cogeco has been so horrendous the past few weeks, if you’re one of their customers, you know exactly what I’m talking about. Unprecedented levels of bad. I can’t do my work, nor can anyone who accesses work from home, which is more and more of us.
Pretty sure the show will be available on line. I’ll have more details and will keep you posted.
As for car trips etc, I don’t actually do that many, and if something important pops up, I can make it work – there is backup.
Roz….just downloaded Songza, I am having a ball with it and my kids are running from the room! For some reason they aren’t loving my 80′s retro dance party! Love it!
My normally very cool husband was playing the worst music on the site today and I ran from the room. Really strange songs like Olivia Newton John stuff. Sooooo bad. Have fun!
In case you’re one of the few who hasn’t seen dog-shaming.com, check it out. Too funny. Even if you don’t have a pet.
We have seen it. Made us both cry we were laughing so hard. Stupid but completely hilarious!
I am appalled at the disgusting things that dogs eat.
That is all.
As opposed to Maggie’s refined palate?
Maggie eats asparagus and garlic bread, not diapers and tampons.
we have friends who had a dog that ate EVERYTHING. It’s amazing it didn’t die the night it ate an entire box of Quality Street chocolates. For two days this is what its poop looked like.
Hehehehehheeee. Speaking of Quality Street, every Xmas there has to be a box of them here, somewhere. My favourite are the Snorks, the purple armadillos. Don’t look confused; you know exactly which ones I mean.
Mmm…. Caramel…
(with a little inner nuttiness)
When I lived in the States, my parents were visiting for a few weeks. My mother was thrilled to find the huge tin of Quality Street chocolates on sale and grabbed a number of them. She put some in a bowl and left it on the coffee table. After an afternoon outing, I noticed the bowl was empty. I could not figure out who had eaten all the candy but I was a brand new, first time Mum and it was not a priority. A few days after the folks left, I was tending to the back yard, doing poop patrol. There amongst the grass was glistening poop. It was the most remarkable effect, the beautifully coloured foil wrappers looking like melted chocolate was leaking out of them. Our very large dog had eaten the entire bowl full, wrappers and all.
Beth,
Our friends commented on the shiny, glistening poop as well. One lady who came by before she had a chance to clean it up said “Which pet store did you get your dog at? I have never seen such attractive poop. If I’d known you could get a dog like that I would have, years ago!!” We never knew if she was serious (seriously stupid) or joking.
I’m so glad I paid Webgod Jeff all that money so you all could have a place to talk about dog poo.
Best animal story I’ve heard yet was a guy I met who used to work when he was a student at Banff National Park in the summers. An American couple told him how beautiful it was. The woman then asked him what time they put the animals away each night.
Hey – it keeps us all off the streets…
And pictures. Don’t forget the lovely pictures we can post, albeit hidden.
We are indebted to WGJ forever.
I must admit, your pictures are a high point of my day.
Which tells you a great deal about my days.
When I was a kid we had one of those dogs that looked like a Kleenex box cover.
He used to eat his own poop. My parents had to pay money to the vet, to get pills for him that would make his poop taste bad so he wouldn’t eat it!
Something about dogs just isn’t right. I love my cats and they tolerate me as long as I make sure the food and water bowls are full and I am willing to scratch them anytime they want me to.
When we first got our latest little rescue dog she used to go down to the litter box and dine on whatever was there. If we couldn’t see her upstairs we would say “Kallie has gone down to the Snack Box.” I don’t know what made her stop. It was probably the “You’re kidding, right?” look that the cat gave her every time she came back up.
Okay time to us the toilet paper and clean this up a bit. A few months ago my husband, the one I have despite the “I am never getting married again” attitude, was up early and puttering in the gargae. He went inside the house and found the family room was covered with chewed up toilet paper. As he had only been in the garage a short time, he knew the toilet paper had not been there a short time ago. We know who the toilet paper destroyer is (her name is Snuggles and I had nothing to do with naming her) and this dog will chew toilet paper at the drop of a hat, so we keep it wicker holders with a lid, thus the mystery of how she got her hands (paws) on a roll. Hubbie cleaned it up and went back to the garage. Low and behold, half an hour later when he entered the house, chewed toilet paper all over the place. He checked all the bathrooms and did not find any way for Snuggles to access the toilet paper. As he was refilling his coffee, one of our cats entered the room with a full roll of toilet paper in her mouth. She had managed to open the cupboard door of the bathroom and steal a roll out of the package and brough it down for her K9 sister to enjoy.
Wish I had a gargae. My cats just enjoyed unrolling fresh t.p. rolls.
Someone turned the comments off on her latest blog. We have crushed her spirit!!!
I’m not sure if I consider that a success or a failure.
Oops. Dunno how that happened. Sorry.
I know we went to the dogs, glistening poo and all, but I did follow up with a cat/dog story so I though that might placate Lorraine. Aside from my toilet paper stealing cat, I have two others. Lorraine, have you ever seen/heard of a Munchkin cat? My calico is one of those, too cute!
We had a calico cat once that ended up getting munch(kin)ed…
Sigh…
There seems to be a familiar thread here. My favorite cat was a calico. Hmmmmmm
I go away for a week and this place turns to crap.
What happened?
Was Roz in charge or something?